STORE POLICY

CUSTOMER CARE

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At Koothbrand, we stand behind every product we make. Our goal is to deliver durable, American-made workwear that meets the needs of hard-working people everywhere.
If you have questions about your order, sizing, shipping, or returns, our customer care team is here to help.
You can reach us by email at Shayne@koothbrand.com or through our Contact Us page.
We aim to respond to all inquiries within 1–2 business days.

We value your satisfaction—if something isn’t right, we’ll make it right. Whether you’re on or off the job site, we’re committed to ensuring your experience with us is reliable, honest, and hassle-free.

Privacy & Data Protection

Your privacy matters to us. When you shop with Koothbrand, we collect only the information necessary to process your order, deliver your products, and improve your shopping experience.

We do not sell, rent, or share your personal information with third parties for marketing purposes. All transactions are processed securely using encrypted payment systems that meet or exceed industry standards.

You can update your account information or request data removal at any time by contacting Shayne@koothbrand.com

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Your trust is important to us—and we work hard to protect it.